马上国庆节放假了,因为假期比较长,别忘了通知你的国外客户们!
提前通知外贸客户国庆放假的时间,可以避免假期期间因无法及时回复而产生的误解或不满,维护良好的客户关系,还能通过设定明确的期望和时间管理,帮助客户了解回复时间和紧急联系方式。提前通知可以展现公司的专业性和透明度,增强了客户对公司的信任感,促进了双方沟通以便提前规划,确保业务连续性,并且也可以在邮件中借此表达对节后合作的期待,增加对客户的粘性。
放假通知的邮件模板:
主题: Notice of National Day Holiday Closure
Dear [Customer’s Name],
I hope this message finds you well.
We would like to inform you that our office will be closed from October 1st to October 7th, inclusive, in observance of the National Day holiday in China.
During this period, our response time to emails and inquiries may be slightly delayed. However, we will endeavor to address all matters promptly upon our return.
For urgent matters, please contact our emergency contact person, [Emergency Contact’s Name], at [Emergency Contact’s Email/Phone].
We apologize for any inconvenience this may cause and appreciate your understanding. We look forward to continuing our business relationship upon our return.
Wishing you all the best!
Best regards,
[Your Name]
[Your Position]
[Your Company]
[Contact Information]